uubt Privacy Policy —
Your Information, Our Responsibility
Here is a full description of how your personal information is collected, where it is stored, and how it is kept secure on the uubt platform.
Table of Contents
01 Introduction
uubt is a trusted online casino and sports betting platform for users in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the security of your personal information.
This privacy policy ("Policy") describes how uubt collects information from you while you use our platform, website (https://uubt.cam), and related services, how that information is used, where it is stored, and how it is kept secure.
By registering on the uubt platform or using any of our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact us at [email protected].
02 Information Collection
uubt collects two types of information — information provided directly by you and information collected automatically.
2.1 Information You Provide Directly
During registration, verification, or transactions, you provide the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID number or passport information (for identity verification)
- bKash, Nagad, Rocket, or bank account details (for transactions)
- Address and district information
- Any information provided when contacting support
2.2 Automatically Collected Information
When you use the uubt platform, certain information is collected automatically:
- IP address and device information
- Browser type and operating system
- Time and date of platform access and use
- Logs of which games were played and how much time was spent
- Deposit and withdrawal transaction history
- Referral source (which page you came from to reach our platform)
- Cookies and session-related data
03 Purpose of Data Use
uubt uses your information only for the purposes listed below:
3.1 Account Management
- Creating and managing your account
- Verifying identity and confirming age (21+ age requirement)
- Providing secure login and account protection
- Assisting with password recovery
3.2 Financial Transactions
- Processing deposits via bKash, Nagad, Rocket, or bank transfer
- Verifying and processing withdrawal requests
- Preventing fraud and unauthorized transactions
- Maintaining transaction records
3.3 Service Improvement and Communication
- Displaying games and offers based on your preferences
- Notifying you of important updates and policy changes
- Providing 24/7 live chat and email support
- Improving platform performance and user experience
- Implementing responsible gaming measures
3.4 Legal Obligations
- Complying with anti-money laundering (AML) laws
- Maintaining records in accordance with applicable regulations
- Cooperating with legal investigations
04 Data Storage and Security
uubt gives the highest priority to the security of your information. We use industry-standard security technologies and practices.
4.1 Technical Security
- SSL Encryption: All data transfers on our platform are secured with SSL/TLS encryption
- Data Encryption: Sensitive information is always stored in encrypted form
- Firewall Protection: Advanced firewall systems are used to prevent unauthorized access
- Two-Factor Authentication: A two-factor authentication system for additional account security
- Regular Security Audits: Our systems are regularly tested by security specialists
4.2 Retention Period
Your personal information is retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations. Financial transaction records are kept for a particularly extended period.
05 Sharing Information with Third Parties
uubt never sells your personal information or transfers it to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
- Payment Processing: Necessary information is shared with bKash, Nagad, Rocket, and banks to complete transactions
- Identity Verification Services: Information may be shared with authorized verification agencies for the KYC process
- Technology Providers: Limited information may be shared with companies providing server management and security services
- Game Software Providers: Licensed providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi may have access to limited session data for the operation of their software
5.2 Legal Requirements
In the following circumstances, uubt may be required to disclose information to law enforcement agencies or regulatory authorities:
- In response to a court order or legal obligation
- In investigations of money laundering or fraud
- In the interest of national security or public safety
06 Cookies and Tracking
Cookies and similar tracking technologies are used on the uubt website. These are small data files stored in your browser.
6.1 Types of Cookies
- Essential Cookies: Essential for login sessions and security — these cannot be disabled
- Functionality Cookies: For remembering your language preferences and settings
- Analytics Cookies: For collecting platform usage statistics (not personally identifiable)
- Performance Cookies: For improving page loading speed and functionality
6.2 Cookie Controls
You can control or disable most cookies through your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly.
07 Your Rights
As a user of the uubt platform, you have the following rights regarding your own information:
7.1 Right to Access
You can request a copy of your personal information stored with us at any time by logging into your account or contacting us at [email protected].
7.2 Right to Correction
You have the right to request correction of any errors in your information. This can be done through your account settings or by contacting support.
7.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for a defined period for legal reasons.
7.4 Right to Object to Processing
You can opt out of marketing communications and object to certain types of data processing.
08 Protection of Minors
uubt strictly prohibits anyone under the age of 21 from using the platform. We are actively committed to protecting minors.
We never knowingly collect or store information from anyone under the age of 21. If we become aware that a minor has registered by providing false information about their age, we will immediately close that account and securely delete all associated information.
A request to parents and guardians: if you believe your child or an underage family member has created an account on this platform, please contact us immediately at [email protected].
09 Policy Changes
uubt may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you via your registered email or through a notice on the platform.
Continued use of the platform after changes have been made will be considered as your agreement to the new policy. We always keep the "Last Updated" date at the top of this page current.
If you do not agree with any terms of the new policy, please contact us at [email protected] to request that your account be closed.
10 Contact Us
If you have any questions or concerns about this privacy policy, please contact us through the following:
Live Chat Support
Talk to us 24 hours a day, 7 days a week via live chat in Bengali. The fastest way to get a response.
Email Contact
For any privacy-related requests, write to us:
[email protected]